Privacy Policy

1. Introduction

Welcome to DecorTec ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform that connects event service providers with clients.

By accessing or using DecorTec, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, phone number, business name, designation
• Profile Information: Business registration details, service offerings, portfolio images, pricing information
• Location Data: Service areas, cities, provinces where you operate
• Communication Data: Messages, inquiries, and communications between service providers and clients
• Payment Information: Billing details for premium services (processed through secure payment processors)

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: IP address, browser type, operating system, device type
• Cookies and Tracking: We use cookies to enhance user experience and analyze platform usage

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our SaaS platform
• To facilitate connections between service providers and clients
• To process transactions and manage accounts
• To send important notifications about your account
• To improve our platform and develop new features
• To provide customer support and respond to inquiries
• To send marketing communications (with your consent)
• To comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share necessary information with:

• Payment processors for transaction handling
• Cloud hosting providers for data storage
• Analytics services to understand platform usage
• Customer support tools to assist users

4.2 Business Connections

To facilitate event planning services, we share:

• Service provider profiles with potential clients
• Client requirements with relevant service providers
• Contact information only after mutual agreement

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of our users

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage with reputable cloud providers

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

You may request deletion of your account and associated data by contacting us. Some information may be retained for legal or legitimate business purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links and Services

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.

9. International Data Transfers

As a global platform, your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

DecorTec is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: