Cookie Policy
Last Updated: January 2025
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
Cookies are widely used to make websites work more efficiently and provide information to the website owners. They cannot be used to identify you personally.
2. How We Use Cookies
DecorTec uses cookies for several essential purposes:
- Essential Cookies: Required for the basic functionality of our website, including page navigation and access to secure areas
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously
- Preference Cookies: Remember your settings and preferences for a better user experience
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements
- Functional Cookies: Enable enhanced functionality and personalization
3. Types of Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_cookie | Maintains your login session and keeps you logged in during your visit | Session | |
| csrf_token | Protects against cross-site request forgery attacks | Session | |
| _ga | Google Analytics - distinguishes unique users | 2 years | |
| _gid | Google Analytics - distinguishes unique users | 24 hours | |
| _gat | Google Analytics - used to throttle request rate | 1 minute | |
| user_preferences | Stores your language and display preferences | 1 year | |
| cookie_consent | Remembers your cookie preferences | 1 year | |
| marketing_tracking | Tracks marketing campaign performance | 90 days |
4. Third-Party Cookies
We may use third-party services that also set cookies on our behalf:
4.1 Google Services
- Google Analytics: Helps us understand how visitors use our site and improve user experience
- Google Maps: Provides location services for service providers and venue locations
- Google Ads: Tracks advertising campaign performance
4.2 Social Media Platforms
- Facebook Pixel: Tracks conversions from Facebook ads and builds audiences
- LinkedIn Insight Tag: Tracks conversions and audience building for B2B marketing
- Twitter Pixel: Tracks conversions from Twitter campaigns
4.3 Payment Processors
- Stripe: Secure payment processing with fraud detection
- PayPal: Alternative payment method processing
Note: Third-party cookies are subject to the respective privacy policies of these services. We recommend reviewing their policies for more information.
5. Managing Your Cookie Preferences
You have control over the cookies we use. You can manage your preferences in several ways:
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Delete all existing cookies
- Block all future cookies
- Set preferences for specific websites
- Be notified when a cookie is set
To learn more about managing cookies in your browser, visit www.aboutcookies.org.
5.2 Opt-Out Tools
You can opt out of specific tracking services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook: Adjust your Facebook ad preferences in your account settings
- Network Advertising Initiative: NAI Consumer Opt-Out
5.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner where you can:
- Accept all cookies
- Accept only necessary cookies
- Customize your cookie preferences
- Review and change your choices at any time
6. What Happens If You Disable Cookies?
If you choose to disable cookies, please be aware that:
- Some features of our website may not function properly
- You may need to re-enter your preferences each time you visit
- Certain services and functionalities may be unavailable
- The website may not remember your login status
- Personalized content and recommendations may not work
Important: Necessary cookies are required for the website to function and cannot be disabled. These include cookies for security, load balancing, and basic functionality.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Showing the cookie consent banner again for significant changes
- Sending email notifications for major changes (where appropriate)
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
8. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
DecorTec Privacy Team
Email: support@decortec.co.za
Phone: +27 60 5532 918
Response Time: We aim to respond to all inquiries within 48 hours